FAQ

Every day help for our customers

At Vietnam Travel Hub, we are committed to providing reliable support for international travelers throughout their journey in Vietnam.
From tour booking to transportation services, our team is always ready to assist you with clear information and timely support.

  • Tour consultation & planning
  • Transportation & bus booking support
  • Travel assistance & coordination
  • Customer service & operations

IF YOU NEED MORE HELP

Our team understands the needs of international travelers and is dedicated to making your trip in Vietnam smooth, safe, and enjoyable.
Feel free to reach out — we’re always happy to help.

Contact us via Whatsapp Email our support team

GENERAL INFORMATION

Vietnam Travel Hub is a travel platform designed for international travelers, offering handpicked tours and reliable tourist bus services across Vietnam’s most iconic destinations.
Our services are designed primarily for international travelers, backpackers, couples, families, and small groups looking for safe, comfortable, and well-organized travel experiences in Vietnam.
Advance booking is recommended, especially during high season, holidays, or for popular routes and tours. However, same-day bookings may be available depending on availability.
You can book by:
  • Contacting us via WhatsApp
  • Sending a booking request via Email
Our team will confirm availability and provide booking instructions.
Yes. Our team provides full support in English before, during, and after your trip.

PRICING & PAYMENT

We accept multiple payment methods, including:
  • International credit/debit cards (Visa, Mastercard)
  • Bank transfer
  • Cash payment (available for selected services)
Prices may vary depending on:
  • Travel date and season
  • Availability
  • Group size (private vs. group tours)
Final prices will always be confirmed before payment.
Yes. We regularly offer:
  • Early booking discounts
  • Group discounts
  • Combo deals (Tour + Bus)
Please contact us via WhatsApp or Email for current offers.
Yes, cancellation or changes may be possible depending on the tour policy. Please contact us as early as possible for assistance.
Yes. All prices displayed for tours and bus services are per person, unless stated otherwise.
No. We follow transparent pricing. All inclusions and exclusions are clearly stated before booking confirmation.